FAQ

Frequently Asked Questions

What are your hours?
We are open Monday through Friday, 6am- 6:30pm, 12 months a year.

What ages do you accept?
We accept children 6 weeks to 12 years old.

Do you provide an educational curriculum?
Yes, we use the A-Beka curriculum.

Do you close for holidays?
We are closed for Labor Day, Thanksgiving Day, the day after Thanksgiving, Christmas Eve, Christmas Day, New Years Day, Memorial Day, and Independence Day.

What is your teacher-to-child ratio?
6 weeks to 2 years 1:4
2 years 1:8
3 years to 5 years 1:10
6 years to 12 years 1:18

Do you provide snacks or meals?
We provide a morning snack for our Two, Three, and Four year old preschool programs and an afternoon snack for
our Two year old through School age programs. We ask that parents provide daily lunches. We have warming capabilities for infant, toddler, and two year old lunches, but require that preschool through school age bring lunches that do not need to be warmed or refrigerated.

Are nap times provided?
All children from toddlers through Pre-K4 have a scheduled nap period each day. In our infant room, babies sleep as needed.

Do you offer a tuition reduction for closings, illness, or family vacation?
LLCC does not offer a tuition reduction for closings, holidays, or inclement weather. Tuition reduction is only considered in the case of illness if the illness has exceeded 5 weekdays. Each family is given a one-week vacation per year and the tuition for the month will reflect a one-week reduction. We ask that the vacation request be submitted in advance, in writing, and the account must be in good standing for approval.

Are your teachers CPR and First Aid certified?
Each of our staff receives their CPR and First Aid certification. We also have a staff member on site that is MAT trained and able to administer medication to children.

Are background checks completed on all staff members?
Yes, our LLCC staff are background checked through the Virginia Department of Social Services as well as the Virginia State Police Central Registry.

What qualifications do your lead preschool teachers have?
Our lead preschool teachers have or are working towards credentials or a degree in Early Childhood Education or Elementary Education. We offer continual training to all our staff.

Do the children go on field trips?
Our three and four year old preschool classes go on field trips throughout the year. Our school age students go on field trips during spring break and also as a part of our summer program.

Do you provide daily communication?
Every child, infant through Pre-K4, receives a Shine Report that details the events of their day. Infant Shine Reports include diaper changes and feedings as well.

What if someone other than my spouse/partner or me has to pick up my child?
We ask that parents/caregivers fill out Center-provided paperwork to list persons who are able to pick up your child. Upon pickup, we will request to see the person’s ID to compare it to the list.

What security measures are in place to protect my child?
Our main preschool building is equipped with a security door that is accessed only by the parent’s code. Only visitors approved by the office may enter the building.
What is your inclement weather policy?
In the event of inclement weather (snow, ice…), Little Lights will make every attempt to adhere to the following actions:
Gloucester County schools delayed- we will open at our normal time of 6am.
Gloucester County schools closed- Little Lights will open at 8am.
Gloucester County schools dismiss early- Little Lights will pick up the children from school and the Center will close at its regular time.
While we will make every effort to remain open for working parents, there may be times we find it necessary to close the Center or adjust the above actions. In the event that the Center needs to close, information will be available through: the Little Lights Childcare Center Facebook page, our website www.llights.net, our phone 804-684-0713, the Wavy 10 News website www.wavy.com, and the Fox 43 TV website www.fox43tv.com.